Guides

Whether you're brand-new to OPI or already fielding calls, these guides walk you through the fundamentals — how phone interpreting actually works, what equipment you need, and what a typical session looks like from dial-in to disconnect.

You'll find practical, start-to-finish walkthroughs on topics like choosing between agencies, preparing for certification exams, and handling your first medical or legal call. Each guide is written by working interpreters who've been through it, not marketing departments.

If you're switching from in-person to phone work, or adding a second modality like video, these posts cover the differences that actually matter — pacing, turn-taking, and how to stay sharp without visual cues.