Set up a team
Buy hours once and pay for several interpreters. Each person keeps their own account, and you see their hours, not their captions or notes.
Open the web appGet a team
Write to us first, and we make the team for you. The person we make it for is its admin.
Write to us
Email mirkamol@useinterpreter.com with how many interpreters and hours you need. We reply with your price.We make your team
We set it up with the email you sign in with, which makes you its admin. Team then shows in the web app's sidebar.Buy hours for the team
Buy them on the Team page under Hours, or pay by invoice.
Invite people
Invite by email, or share a join link.
By email
Enter each person's email address. They get an invite and say yes on the Join screen.
With a join link
Share the team's join link. Each person opens it and says yes on the Join screen.
Their own account
Each person keeps their own account and sign-in. The team pays for them only after they say yes.
Which hours a session uses
A member's sessions use any free trial first, then the team's hours, then their own time.
Hours per person each month
Limit how many of the team's hours one person uses in a month.
What admins see
Each person's hours this month and their last session date. Download hours per person per day as a spreadsheet.
What admins never see
Captions, languages or notes. Interpreter never saves audio, captions or translations.
Team glossary and protocols
Set them once for the whole team.
Team glossary
Admins add terms that every member's sessions use.
Team protocols
Admins add the agency's required lines. They show in every member's protocol list.
Sign-in, directory sync and policies
For IT. Find these on the Team page under Settings and Activity.
Work domains
On the Team page, open Settings and add each email domain your agency uses, such as agency.com and agency.co.uk. Add the TXT record each one shows to its DNS, then select Check record. Anyone signed in with an email at a verified domain can then join from Billing.
Single sign-on
Once a domain is verified, connect Okta, Microsoft Entra ID or Google Workspace with OIDC or SAML. On the web app, desktop and the Chrome extension, people sign in through it: they enter an email at your domain, or select Use your agency's single sign-on and enter the domain. People at your verified domains sign in straight away. Anyone with another email confirms it with an email code first. Signing in doesn't add anyone to the team, and Google and passkey sign-in still work.
Directory sync
Connect Okta or Microsoft Entra ID over SCIM with the URL and token the Team page shows. People you add get an invite; people you remove leave the team.
Policies
Turn off copying captions, notes or tracker downloads. It applies to everyone in the team on every app.
Activity
See who invited, removed or changed what, and when. It never shows what was said on a call.
Pay by invoice
For teams that pay by bank transfer.
Ask for an invoice
Email mirkamol@useinterpreter.com with the hours you need and your purchase order number, if you have one.
Pay it
The invoice shows the hours, the price per hour, the total and the due date. Your team's admins get it by email and can download it on the Team page under Hours.
Get the hours
The hours are added to the team when the payment arrives. Put the invoice number in the payment's reference.
Leave a team
Members can leave a team any time on Billing. After that, their sessions use their own time. Each account can be in one team.
Install the extension for everyone
For IT. Force install the Chrome extension on the browsers you manage.
Google Admin console
Open Users & browsers
In the Google Admin console, go to Devices > Chrome > Apps & extensions > Users & browsers.Pick the organizational unit
Choose the unit with the people who need the extension.Add the extension
Add it from the Chrome Web Store, or by ID with the extension ID below.Force install it
Set Installation policy to Force install.
Microsoft Intune (Windows)
Make a profile
In Microsoft Intune, create a Settings catalog profile.Add the Chrome setting
Go to Google Chrome > Extensions and add Configure the list of force-installed apps and extensions. Set its value to the policy value below.Add the Edge setting
For Microsoft Edge, go to Microsoft Edge > Extensions and add Control which extensions are installed silently, with the same value.
Extension ID
epbomcnippkcohealfpchmllmkhghmdb
Policy value for Chrome and Edge
epbomcnippkcohealfpchmllmkhghmdb;https://clients2.google.com/service/update2/crx
Each person still signs in with their own account the first time they open it.
Common questions
Do I need a new account to join a team?
No. You keep your own account and sign-in, and say yes on the Join screen.
Can the admin see my captions?
No. Admins see your hours this month and your last session date. They never see captions, languages or notes.
Can I be in more than one team?
No. Each account can be in one team.
Which apps use the team's hours?
The web app, the Chrome extension, the Mac and Windows app, and the Android app. The team is managed in the web app.
Can a team pay by bank transfer?
Yes. Email mirkamol@useinterpreter.com for an invoice. The hours are added when the payment arrives.
Does single sign-on work on Android?
Not yet. On Android, sign in with Google or an email code with your work email. It's the same account.